IT service management

4 Compelling Reasons to Use IT Service Management

September 5, 2016

Raise your hand if you’re sick of hearing about how so-and-so product or such-and-such service is going to “save you money”. If you really saved money on all the crap you’ve bought to save you money, your overhead would now be in the negative numbers. This goes for IT service management, too. Yes, you’ve heard how it saves you money, how it allows you to improve productivity, and how it simplifies IT services. Blah. Blah. Blah. But we bet you haven’t heard about these compelling reasons to hand over the keys to the good old IT department …


1. It’s a Great Way to ‘Go Green’

Whether you’re a true champion of the environment and polar bears and rain forests and all the little fishies in the great blue sea, or simply want something that sounds really good to slap in your next marketing campaign (hey, we don’t judge), IT service management is healthier for the environment. It reduces your business’ carbon footprint (the amount of emissions you’re introducing into the atmosphere), lessens your dependence on finite resources like fossil fuels, and eliminates waste. In fact, your data center (or all those servers you have stuffed in the closet behind the old signs and the wet vac) is likely the biggest power sucker and carbon emitter you’ve got. Go green. Get IT service management.


2. It’s a Sure Way to Safeguard the Business from Disaster

If your data and all your backups are in the same place (probably in that closet next to the wet vac, but we won’t tell), then they are subject to the same mishaps. If fire hits your primary servers, there goes your backups. Flood? Earthquake? Alien invasion? Same story. With IT service management, all of your backups and everything you need for disaster recovery are stored safely offsite, and away from any of the melee that happens to happen to your server closet — ahem — data center.


3. It’s an Easier (and More Dependable) Way to Achieve Cyber Security

Cyber security is what everyone talks about, everyone thinks everyone else does, and almost nobody does right. Think you’re the only business that doesn’t have a clue how modern security monitoring tools work or how to develop a smart incident response plan? You aren’t. In fact, few are doing much about data security, and even fewer are doing it right. It’s time to pass the baton. Give it to someone who actually knows what they’re doing when it comes to security monitoring, intrusion prevention, and incident response. Give it to a trusted IT service management company.


4. It’s the Best Way to Refocus Your Business on What Really Matters

Let’s face it: your business is in business to do business. Unless you’re an IT firm, that business isn’t running an IT department. It’s making astounding products or providing stellar services to your customers. Stop trying to be a tech firm and a business. Let the IT pros handle the IT element and get back to doing what you do best.

What else do you need to know about IT managed services before you get ready to sign on the dotted line? Download the white paper: Managed IT Services For Small Businesses today.

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