A Superior Approach To Incredible IT Services & Support

A significant reduction in IT-related problems, faster support and greater productivity for everyone. We don’t replace your IT staff; we make them BETTER by filling in the support gaps, giving them professional-grade tools, and training and assisting them where they need help. That means your entire office sees a significant reduction in IT issues, making everyone more productive.

You don’t have to add to your team. Finding, hiring and retaining TOP talent is brutally difficult and expensive. With Co-Managed IT, you don’t have the cost, overhead or difficulty in staffing a large IT team. We don’t take vacations or sick leave. You won’t lose us to maternity leave or an illness, or because we have to relocate with our spouse or we’ve found a better job. You can flex the support you need as your organization’s needs change.

Your IT team gets instant access to the same powerful cybersecurity, IT automation and management tools we use to make them more efficient. These tools will enable them to prioritize and resolve your employees’ problems faster, improve communication and make your IT department FAR more effective and efficient. These are software tools your company could not reasonably afford on its own, and they are included with our Co-Managed IT program.

You have instant access to “9-1-1” IT support. In the unexpected event that IT staff or management were unable to perform their job OR if a disaster were to strike, TOSS could instantly step up to provide support and prevent the wheels from completely falling off the wagon.

You get a TEAM of smart, top IT experts. No one IT person can know it all. Because you’re a Co-Managed IT client, your IT leader will have access to a deep bench of expertise to figure out the best solution to a problem, to get advice on a situation or error they’ve never encountered before, and to help decide what technologies are most appropriate for your organization.

You’ll stop worrying (or worry less!) about falling victim to ransomware, a cyber-attack, system outage or data loss event. We can assist your IT leader in implementing enhanced next-gen cybersecurity protections to prevent or significantly mitigate the damages of a ransomware attack or security breach. We can also assist in providing end-user awareness training and help you initiate controls to prevent employees from doing things that would compromise the security and integrity of your network and data. Critical proactive maintenance will actually be able to get done!

You can finally take a vacation or a day off without everything collapsing. You’ll have a flexible workforce of top IT experts at the ready to assist with emergencies, special projects, migrations and new technologies – or to simply give you the ability to take some time off. We are your backup IT team!