The Top 5 Reasons Why You’ll Want To Outsource Your IT Support To TOSS
Lower Costs And Complexity
Buy utilizing cloud computing and other advanced technologies, we can eliminate the cost, complexity, and problems of managing your own in-house system. While giving you more freedom, lowered costs, tighter security, and instant disaster recovery.
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Response Within 15 Minutes
The average amount of time it takes for one of our clients to get on the phone with a technician who can start working on resolving their problem is 13.5 minutes. We know you’re busy and have made a sincere commitment to making sure your computer problems get fixed FAST. And since most repairs can be done remotely using our secure management tools, you don’t have to wait around for a technician to show up.
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No Geek Speak
You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our technicians will also not talk down to you or make you feel stupid because you don’t understand how all this “technology” works. That’s our job!
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100% Satisfaction Guarantee
Quite simply, if you are not happy with our work, we’ll do whatever it takes to make it right to YOUR standards without charging you for it. And if we can’t make it right, the service is free.
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On-Time And On Budget
When you hire us to complete a project for you, we won’t nickel and dime you with unforeseen or unexpected charges or delays. We guarantee to deliver precisely what we promised to deliver, on time and on budget with no excuses.
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24/7 US Support
We'll be there when you need us most. It's usually a Sunday morning. You try and get some critical work done and your technology's not co-operating. Pick up the phone or send us an email and your TOSS engineer will get you back on track.
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