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May 17, 2017
When it comes to a cloud service provider, healthcare executives need to know what they are paying for. In many cases the CIO may be the one responsible for contacting a cloud service provider. Medium-sized healthcare facilities may not have a CIO, and may rely on a network administrator for this function. In either case upper management needs to know at least the basics since they are the ones signing the check.
Cloud computing allows companies to store large amounts of data on a third-party server. This takes responsibility away from the company to upkeep their own servers. The cloud provider manages all aspects of the server: the maintenance, the software, and all hardware aspects. This leaves local IT services time to worry about infrastructure within the company, and not the server and its potential problems.
End user satisfaction is increased due to the mobility offered by cloud services. As long as there is a connection to the Internet users can log on and have access to their profiles. Healthcare workers can access the network from anywhere they can get a wireless signal. This helps with user satisfaction and allows healthcare workers to maintain contact if they are out of the office. Some other advantages are:
What to look for
Cloud service providers are not created equal. Just like any other organization, there are the good ones and the not so good ones. When contacting a provider make sure to ask a few simple questions to get a feel for the company. Here are some you may want to ask:
These are standard questions, but they are important. The purpose of the questions is to try and get a solid understanding of the company. By the end of the conversation, you should feel comfortable and be trusting of the company. Don’t accept answers filled with computer jargon. The cloud service provider should explain everything in a way you understand, and if they don’t, then call another provider. Get a free assessment, and find out how TOSS can help you today. Request a quote now!
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