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November 28, 2017
A good disaster recovery firm will work hard to put themselves out of business.
While this may sound like an odd statement, our hope is always that clients never need us to help recover their data. The goal is to protect the network so that a disaster never actually occurs.
That’s why a disaster recovery firm is more than just an incident mitigation specialist. They can also provide security and technical expertise to keep your data safe. While malware and hackers will make every effort to breach your IT network, a good IT partner can help ensure they won’t succeed.
But finding these partnerships can be a difficult task when you lack the technical expertise to ask the right questions. This article will help you understand the characteristics of a good disaster recovery provider along with the best questions to pose when interviewing these vendors.
Can your firm quickly get back on track after a disaster? Get a free assessment to learn more about a disaster recovery plan that will work for you.
What Makes a Good Disaster Recovery Provider?
We believe a good disaster recovery provider can help develop a planning and implementation process for protecting data and recovering it. Not all disaster recovery providers offer this service. But understanding the steps necessary to get your business back on track will be crucial to the recovery process.
Disaster can come in many forms: a tornado or flood, a cybersecurity breach, or just equipment failure. An experienced disaster recovery provider will walk you through each of these scenarios and develop a series of steps to initiate no matter what happens. The plan should include the steps necessary to also “save face” with customers and the public should a service outage affect them in any way.
Disaster recovery begins with regular backups of your data and functions. Look closely at these components. For example:
While these are all important tips, it’s also important to look for a vendor with an established track record in your industry. The best providers will offer a service level agreement that clearly defines the expected amount of time to recovery for your services, the roles of everyone involved, the technology used, and the terms and cost of the agreement. These documents set the stage for a strong partnership between the firm and the disaster recovery provider they choose.
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