Business Continuity and Disaster Recovery for Insurance Agencies

September 1, 2017

As we write this article, the news is reporting on the latest tornado that ripped through Tulsa with little warning in the middle of the night. New Orleans is experiencing another flood, as the city’s backup pumps aren’t able to keep up with the amount of rainfall.

These tumultuous events don’t even touch upon the human-made disasters that are poised to wipe out your business. Yet it’s safe to assume that many of the insurance agents in small to mid-size firms who read this article have not established a business continuity and disaster recovery plan.

Because natural or human-made disasters can wipe out crucial business services, you know it’s vital to back up your key business processes, including your human workflows, to ensure your business will resume as quickly as possible.

Digital Trends Affecting Business Continuity and Disaster Recovery

A realistic business continuity and disaster recovery plan are your best insurance policy for staying prepared for the unexpected. Some of the latest trends in technology are impacting how we create and implement these plans:

  • Cloud services can provide a crucial holding tank for your data, mirroring and pulling it off premise to safety in a remote data server. These “holding tanks” are actually massive dispersed data centers that can move information between servers and sites, providing an additional layer of redundancy in the event of a crisis.
  • Virtualization means that an IT team can take your physical server and recreate it in the cloud. Virtualization means you can replicate a server and desktop for a low cost without adding hardware.
  • Mobile devices including smartphones and tablets can be used to access virtual servers in the event you cannot access your office. Working remotely is probably something you already occasionally take advantage of – but in a disaster, it will probably be an imperative.
  • Social networks can be leveraged as a way to stay in touch and send messages in the event of a disaster. One snowstorm could prevent you from making it to the office but you can still stay in touch with employees.

Now that we understand some of the digital tools to leverage, let’s review tips for building a disaster recovery and business continuity plan for your agency.

Don’t take unnecessary risks: get a free assessment of your ability to recover from a crisis event.

Options for Agents – Disaster Recovery

We know that a small to mid-sized agency can’t have assets standing by waiting to be deployed in the event of a crisis. That’s where a managed service provider can help your business. Managed service providers can help prioritize your recovery plan so that you’re spending money when and where you need it most. Your disaster recovery planning process should start with an evaluation of your current technologies. Your managed service provider can walk you through important questions such as:

  • What are your most critical functions, how should they be reinstated – and in what order?
  • Can you use the cloud to create full redundancy in a mirrored system that restores your applications quickly?
  • Should your plan include cloud access to all processes with telecommuting as a backup strategy?

Protecting operational assets, including your building and the technologies inside it, is essential to creating a robust plan that will get you back in business after a disaster.

Get peace of mind; partner with TOSS C3 now. Request a quote on disaster recovery.

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